Help & Support

Find answers to your questions and learn how to get the most out of FireApp CRM.

Troubleshooting

Common Issues & Solutions

Here are solutions to the most common issues users encounter with FireApp.

Emails not sending

  • Check your email settings in the Settings page
  • Verify your email provider credentials
  • Ensure you haven't exceeded daily sending limits
  • Check if your email is in the spam folder

LinkedIn extension not working

  • Refresh the LinkedIn page and try again
  • Check if the extension is enabled in Chrome
  • Log out and log back into the extension
  • Clear browser cache and cookies

Slow performance

  • Clear your browser cache
  • Close unnecessary browser tabs
  • Check your internet connection
  • Try refreshing the page

Data not syncing

  • Check your internet connection
  • Refresh the page to reload data
  • Log out and log back in
  • Contact support if the issue persists